# Support

# Have a question or an issue?

Please go through all the FAQs in the next section. If your question is not answered there, please reach out to any person with event coordinator or higher role in your organization.

#Support Matrix

Event Administrators

  • Uday
  • Rachita Pati
  • Prasad Tipparaju
  • Avrajyoti
  • Osman Akhtar
  • Pravesh
  • Praveen Kolli
  • Debtonoya Das
  • Shruthi Cherian
  • Hari Hara Reddy
  • Chinta Subramanyam
  • Vinitha Venkateswarlu

Portal Administrators

  • Siva Bavanari
  • John Mota
  • Harish Kumar Sirapu
  • Jyothi Swaroop Sripada
  • Pallav Joshi

#Ask the Community

Alternatively you can ask your question in the official support channel.

Please browse through all existing posts in hysea-support@globalgoalsvolunteering.org mailing list before starting a new conversation. If you are not able to access the above group, please contact any person from the above support matrix.

# Send us a support request

If your issue is still not resolved, please send us an email to support@globalgoalsvolunteering.org with the following information

  • Full Name
  • Email Address
  • Volunteer ID
  • What is the issue you are facing?
  • Please describe the issue in detail?
  • Since when have you been facing the issue?
  • Please provide a screenshot or an error message in the browser console where possible?
  • Can you describe a way to reproduce the issue in simple steps?
  • Please provide the name of the device, OS, OS Version details, Browser name and version on the device?