Help & Support

# Accessing Event Details

Every event in the portal has a separate page to show and work with all its aspects. In this section we will detail about how to access the event details page.

# Access Event Details

# Who Can Perform This Task?

  • Anyone who accesses the volunteering portal

# Procedure

  1. Open the volunteering portal at https://volunteer.hysea.in
  2. Navigate to the event card that you want to know more about.
  3. Click on View More button at the bottom of the event card.
  4. A new browser tab will be opened which shows all the details of the event.

TIP

You can also click on Event Title on any event card to open the event details page in new tab in your browser.

  1. Event Details page has six sections to work with
    • Home
      Shows basic information about the event.
    • Discussions
      The place where all volunteers can discuss about the event
    • Volunteers
      Shows the list of all the volunteers registered for the event
    • Library
      Shows the list of resources like images, documents related to the event.
    • Testimonials
      Shows the list of all testimonials submitted by volunteers
    • Feedback
      Shows the feedback submitted by volunteers.

NOTE

  • Only the registered volunteers for an event are eligible to add or modify event data e.g. add comments, testimonials, feedback or upload documents
  • Both the Testimonials and Feedback sections are visible for only checked in volunteers. For others these sections are not visible.

# Event Details

# Home

Home section shows the following details regarding the event

  • ID
  • Banner
  • Description
  • Category
  • Status
  • Start Date and End Date where applicable
  • Start Time and End Time when applicable
  • Venue Details
  • Event Coordinator Details
  • Event Administrator Details
  • Agenda
  • Notes on beneficiaries
    This will help volunteers understand the beneficiaries thus helps in executing the program in a better manner
  • Prerequisite information or planning that is necessary from volunteers to attend the event

NOTE

  1. Event Administrator Details will be shown only to the event coordinator for the event.
  2. Event dates and times are shown differently for different event types

# Discussions

Discussions section shows all the conversations made by all the volunteers registered for the event. Use this section to ask your questions and share your suggestions and help other volunteers to contribute to the tasks in a better manner.

# Volunteers

Volunteers section shows all the registered volunteers for the event.

Volunteers will be able to view the following fields in the table

  • Volunteer ID
  • Volunteer Name

Whereas Event Coordinator and Event Administrator for that event and all Portal Administrators will be able to see the below fields in addition to the above.

  • Organization Name
  • Registration Status
  • Volunteering Hours
  • Email Address
  • Mobile Number
  • Action buttons depending on registration status

This will help the event management team to coordinate with all volunteers and track their volunteering hours.

# Library

Library section shows the list of all documents, images and other resources uploaded by volunteers.

WARNING

All the documents listed here are publicly visible. So it is important that you do not upload sensitive and confidential information here.

# Testimonials

Testimonials section shows the list of testimonials shared by registered volunteers. All volunteers can submit atmost one testimonial per event.

# Feedback

Feedback section has further two sections namely

  • Submit Feedback.
  • Feedback Summary.

Submit Feedback section shows a form to submit feedback or a message that you have already submitted. All volunteers can submit atmost one feedback per event. However, for recurring events volunteers can submit one feedback for each day of the event.

This form contains the following fields that can be used to submit a feedback

  • Event Rating
  • Things that worked well
  • Things that need improvement
  • A checkbox to submit feedback anonymously

Feedback Summary section is accessible for only Event Coordinator, Event Administrator and Portal Administrators. This section shows cumulative event rating and the list of all feedback submitted by all volunteers.

For recurring events in addition to cumulative event rating breakdown the section also shows event rating breakdown for the selected date in the UI.

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